Give every agent on your outsourced team a native English voice
Outsourced and offshore teams often answer US, UK, and Canadian customers in their second language. NativeReply gives every agent the same clear, natural English, with per-seat pricing and usage per agent.
Written by an outsourced support agent
Good morning Mr. Davis, I am contacting you about the case 88213. We verified and the charge of $120 is correct because it is referent to the annual plan. If you want, I can explain better by call.
After NativeReply
Good morning Mr. Davis, I'm following up on case 88213. We checked, and the $120 charge is correct because it's for the annual plan. If you'd like, I'm happy to explain it on a call.
A typical monthly review
Your client reviews a sample of tickets every month. Twenty agents, twenty levels of English, and one brand voice they expect to see in all of them.
Illustration, not a customer photo.
- What it fixes for outsourced support teams
- The grammar patterns that tell customers English isn't the agent's first language
- Inconsistent tone across agents, with team style notes everyone follows
- Case details, amounts, and policy terms stay exactly as written
- Facts, numbers and commitments are never rewritten.
Try it on a reply you wrote
One free rewrite a day, no card needed. Every amount, date and reference is checked against your draft.
Questions from outsourced support teams
Anything else, write to support@nimbuslabsai.com.
Pick the number of seats at checkout. The owner can add or remove seats anytime, and Paddle prorates the difference.
Yes. The owner sees each teammate's number of rewrites this month on the team page.
Give your outsourced support teams a native voice
$19 per seat per month, or $190 per seat per year. Cancel anytime.